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Terms and Conditions

These Terms and Conditions (“Agreement”) govern your use of the online booking platform (“Platform”) provided by The Nature House (“Provider”). By accessing or using the Platform, you agree to be bound by this Agreement. If you do not agree with these terms, please refrain from using the Platform.

Account Registration and Responsibilities:

Account Creation: To access the Platform, you must create an account and provide accurate and complete information.

Account Confidentiality: You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

Security Breach: You agree to notify the Provider immediately of any unauthorized use of your account or any other breach of security.

Age Requirement: You must be at least 18 years old to use the Platform or have the legal authority to enter into contracts on behalf of a minor.

Booking Services:

Service Providers: The Platform allows you to make bookings for various services provided by third-party providers (“Service Providers”).

Intermediary Role: The Provider acts as an intermediary between you and the Service Providers and is not responsible for the actual provision of the services.

Service Availability: The availability of services, including pricing, is provided by the Service Providers and may be subject to change without notice.

Service Quality: The Provider does not guarantee the accuracy, quality, or availability of the services provided by the Service Providers.

User Obligations:

Lawful Use: You agree to use the Platform only for lawful purposes and in compliance with all applicable laws and regulations.

Prohibited Activities: You will not use the Platform to engage in any fraudulent, illegal, or unauthorized activities.

Platform Integrity: You will not interfere with the proper functioning of the Platform or attempt to gain unauthorized access to any accounts, systems, or networks.

Booking Process:

Accurate Information: When making a booking through the Platform, you agree to provide accurate and complete information.

Booking Confirmation: The booking is considered confirmed when you receive a booking confirmation from the Platform.

Changes and Cancellations: Any changes or cancellations to bookings must be made through the Platform according to the specific terms and conditions provided by the Service Provider.

Provider’s Responsibility: The Provider is not responsible for any errors, delays, or failures in the booking process that are beyond its control.

Payment:

Payment Processing: Payment for services booked through the Platform will be processed according to the payment method selected during the booking process.

Payment Collection: The Provider may collect payment on behalf of the Service Provider and remit the funds to them.

Additional Terms: All payments are subject to the terms and conditions of the payment processor and any additional terms and conditions imposed by the Service Provider.

Unauthorized Charges: The Provider is not liable for any unauthorized charges made on your payment account.

Intellectual Property:

Ownership: The Platform and all its contents, including text, graphics, logos, images, and software, are the property of the Provider or its licensors and are protected by intellectual property laws.

Restrictions: You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Platform without the prior written consent of the Provider.

Limitation of Liability:

Damages: The Provider shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Platform or the services provided by the Service Providers.

Maximum Liability: The Provider’s total liability in connection with this Agreement, whether in contract, tort, or otherwise, shall not exceed the fees paid by you to the Provider in the twelve months preceding the event giving rise to the liability.

Indemnification:

Protection of the Provider: You agree to indemnify and hold harmless the Provider, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the Platform or any violation of this Agreement.

Termination:

Suspension or Termination: The Provider may suspend or terminate your access to the Platform at any time without notice if you breach this Agreement or engage in any activities that may harm the Provider, the Platform, or other users.

Termination Effects: Upon termination, all rights granted to you under this Agreement will cease, and you must immediately cease all use of the Platform.

General Provisions:

Entire Agreement: This Agreement constitutes the entire agreement between you and the Provider regarding your use of the Platform and supersedes any prior agreements or understandings.

Governing Law: This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver: The failure of the Provider to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

Assignment: The Provider may assign or transfer its rights and obligations under this Agreement to a third party without your consent.

By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of this Agreement, please do not use the Platform.

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